Skip to content

Search

Cart

Name Price QTY Product image
  • :

Subtotal:
View cart
Your cart is empty

Shipping Policy


1. How much does shipping cost?

  • Standard Shipping 9.9GBP - For All Countries.

Multiple Shipments

To better serve our clients, we use merchandise inventory from all our warehouses across the country. You will receive multiple shipments when your order is being fulfilled by multiple warehouse locations and there is no additional shipping fee when your order is split into multiple shipments.

*A split shipment may happen automatically when your order includes some items that are guaranteed Xmas delivery with standard shipping and the others are not guaranteed Xmas delivery with standard shipping.

 

2. How long will it take to get my order?

For In - Stock item,  generally it will take 1-2 days for us to process your order.

For Pre - Order item, generally it will take around 30 days (Specific time would be mentioned in product page) for us to restock IT and then process it in 1-2 days when it is restocked.

After we processed the order, then for 

- Standard shipping orders will be delivered in 3-15 business days.

 

3. What shipping carriers do you use?

- For free/standard shipping, we use your local postal service such as USPS, Royal Mail and LePost.

 

4. What about duty and taxes?

- United States: Duty and taxes would be charged regarding on your regions.

- Australia, Canada, United Kingdom and Europe: We will try our best but orders may be subject to duties and taxes, and customers are responsible for these fees.

- International: Orders may be subject to duties and taxes, and customers are responsible for these fees. Please note that JW PEI does not have any control over duties and taxes. We cannot advise as to what the costs will be, as they vary by country. For more information on these fees, please contact your local customs office.

 

5. WRONG ADDRESS DISCLAIMER: 

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. If you decide to change your shipping address, please write to us at cs_uk@jwpei.com as soon as you place your order.

 

6. WAREHOUSE

JW PEI
Units 4, Caldershaw Centre, Ings Lane, Rochdale, OL12 7LQ

Please note that returns are not accepted at the provided address. If items are returned to this address without prior arrangement, we will not be able to process a return or issue a refund. For all return requests, please contact our customer service team at cs_uk@jwpei.com for appropriate guidance and assistance.