Refund Policy

Refund Policy: 

 

• Time - We gladly accept returns within 30 days of receipt for items in new condition.
• Method of Refund - We would refund to your original payment method. That's to say, if you used credit card to pay, we would refund to your credit card.
• Product Condition - Returned items must be in new condition and with its original package.
• Refund Contact Info - Email: customer_uk@jwpei.com
  
• Charges - Generally, customers should be responsible for the cost for any returning items.

WAREHOUSE

ATTN: For any return, please contact with our customer service at cs_uk@jwpei.com before you send the package back. We do not accept returned items that were sent back by you directly without checking with us first.

We will process refunds within 14 days after you register a return or cancel an order.