Refund Policy

  • Refund Policy : 
  • Time - We gladly accept returns within 30 days of receipt for items in new condition.
  • Method of Refund - We would refund to your original payment method. That's to say, if you used credit card to pay, we would refund to your credit card.
  • Product Condition - Returned items must be in new condition and with its original package.
  • Refund Contact Info
  • Email: customer@jwpei.com
  • Shipping Address: JW PEI, 345 Baldwin Park Blvd, City of Industry, California, 91746, United States
  • Charges - As a small business, we do require the customer to cover the returning postage if the order is shipped free.

ATTN: For any return, please contact with our customer service before you send the package back. We do not accept returned items that were sent back by you directly without checking with us first.