Refund Policy
Refund Policy :
- Time - We gladly accept returns within 30 days of receipt for items in new condition.
- Method of Refund - We would return the refund to your original payment method. That's to say, if you used a credit card to pay, we would return the refund to your credit card.
- Product Condition - Returned items must be in new condition and with their original package.
- Refund Contact Info - Email: customer_uk@jwpei.com
- Charges - Generally, customers should be responsible for the cost for any returning items.
WAREHOUSE
JW PEI
Units 4, Caldershaw Centre, Ings Lane, Rochdale, OL12 7LQ
ATTN: For any return, please contact with our customer service at cs_uk@jwpei.com before you send the package back. We do not accept returned items that were sent back by you directly without checking with us first.
We will process refunds within 14 days after you register a return or cancel an order.